We want you to get the care you deserve.
Transforming Mental Health Care
Usawa therapists have over 20 years of combined experience in providing mental health services in many settings. We have worked with foster care agencies, military installations, schools, hospitals, and probation departments to name a few.
Along with the experience, our therapists participate in continued education to stay abreast of new approaches and research, while fine tuning skills already present.
FAQs
What insurance does Usawa accept?
If you are using insurance, we will do our best to find out benefit information for you, but please note that best practices is for you to reach out to your insurance individually, as we are not always given the correct information.
Aetna
Aetna Better Health
Amerigroup
Blue Cross/Blue Shield
Cigna/Evernorth
Community First
Humana
Magellan
Medicaid
Medicare
Superior
Tricare
UHC/Optum
Numerous EAPs
Do I have to pay out of pocket for therapy?
If we are in-network with your insurance provider, most times you will only pay your copay, unless you have not met your deductible. If that is the case, you will be charged Usawa’s contracted rate with your insurance provider, which differs with each insurance.
Rates below are for services if we are NOT in network with your insurance provider.
Individual/Couples 60-minute intake (both remote or in person) : $150.00
Individual/Couples 50-minute sessions (both remote or in person): $125.00
Reduced Rate with one of our associates (both remote or in person): $75.00/$85.00
Reduced Rate with one of our counselors in training-Masters level students (both remote or in person): $40
What do I need to know before scheduling?
It is important for you to have an understanding of your benefits prior to starting therapy. Here are some questions that can guide the process.
Do I have mental health benefits?
What is my deductible and has it been met? If so, do I have a copay?
How many mental health sessions per calendar year does my insurance plan cover?
Will there a be a difference in my copay if my session is telehealth vs. in office?
What is the coverage amount per therapy session?
Is approval required from my primary care physician?
Please note that not all of our clinicians are “In-Network” with all of the payers listed above, however we have several providers that are contracted with each payer and are adding more all the time. We will let you know if your provider is contracted with your plan at the time of scheduling. If your insurance company is not listed, please mention it to our Intake Coordinator. We may be in the process of working out a contract with them.
Commercial Insurance Patients
Please remember that your insurance contract is between you and your insurer. We do attempt to verify eligibility and benefits as a courtesy prior to your first appointment, however, insurance companies do not guarantee payment when they quote benefits. It is ultimately your responsibility to understand your plan benefits. You should contact your carrier directly to ensure you are aware of any limitations to your coverage. If your insurance company pays only part of your bill or rejects a claim, you are financially responsible for the remaining balance. Full payment of co-pays and co-insurance are due at the time of service. We do not carry balances. Outstanding balances must be satisfied prior to additional services being scheduled.
Patients With No Insurance or Out of Network
Patients with no insurance or who hold out of network plans are required to pay in full at the time of service. We will provide appropriate documentation for clients wishing to file for out of network reimbursement
Cancellation Policy
If you cancel your appointment you must provide 24 hour notice or a $50 cancellation fee will be charged. Please note that this policy is strictly enforced.